Privacy Policy

Unless otherwise provided for in this Privacy Policy, XTREME, Lda. collects and stores information, including personal data, that you voluntarily provide or post on the website. For example, if you decide to subscribe to our e-mail communications, you may be asked for your e-mail address. If you prefer that we do not collect such personal information about you, you should not provide it. The website www.xtreme.pt collects personal information, such as: e-mail address, name, address, country and telephone number. There is information about your computer, both at the hardware and software level, that is automatically collected by the website www.xtreme.pt. This information may include your IP address, browser type, domain names, access times and the addresses of referring websites. This information is used by the website www.xtreme.pt for the operation of its services, to ensure the quality of the service, and to obtain general statistics on the use of the website. Note: the website www.xtreme.pt does not collect any private information through online communications. We may use the personal data you provide to us to create and send you our newsletters or other communications containing information about products or promotions, as well as to conduct opinion surveys about current or future services to be made available. If you prefer not to receive such communications, you must opt ​​out of receiving them under the terms provided for by Law. www.xtreme.pt may use in aggregated (anonymous) form the personal data you provide to us for internal commercial purposes, such as producing statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information regarding the use of this Site, such as information about which of our pages is most visited. We may sell or transfer such non-personally identifiable information to our Associates, licensors, licensees and partners. We will not disclose your personal data to third parties without your consent, except as provided for in this Privacy Policy. www.xtreme.pt may communicate any information, including personal information, necessary to comply with any applicable laws, regulations, judicial processes or State decisions. www.xtreme.pt will retain your personal data unless you inform us that you no longer wish to receive our communications or be part of our database. If you wish to be removed from our database, you may notify us at any time under the terms set out in Section 11 below. XTREME, Lda. hereby informs you that registration is not mandatory to access the website www.xtreme.pt; registration will only be necessary if you wish to make a purchase.

All orders placed on www.xtreme.pt will be made: - via the internet, through the website: www.xtreme.pt 24/7. The customer will receive confirmation of the order placed by email.

When you visit this website or view one of our emails, www.xtreme.pt may use pixel tags (also called clear gifs), link stream detectors and/or similar technology to remember some of the pages you visit on our Site and to personalize your visit. We may also use pixel tags to determine the types of emails your browser supports. We may use the information collected through pixel tags, link stream detectors and similar technology in combination with your personal data. We may place a "cookie" on your computer's hard drive so that we can recognize you as a frequent user and personalize your visit. A cookie is a small piece of data that allows us to track and target your preferences and make better use of the Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you use this Site. These cookies expire when you leave the Site. You can set your browser to notify you of cookies or to automatically reject them. The “help” option on the toolbar of most browsers will tell you how to stop accepting new cookies. If you reject our cookies, you may still use our Site, but you may experience limitations in the use of some of its features. Some of Socomet’s business partners or owners of websites linked to our Site may also use cookies in connection with your visit to our Site; however, we have no access to or control over these cookies and accept no responsibility for their use. In addition, we may use Internet Protocol (IP) addresses to analyze trends, administer our Site, track traffic patterns, and gather demographic information for aggregate use. Except as otherwise provided in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

We may employ other companies and individuals to perform tasks on our behalf related to the purposes set out in this Privacy Policy. Examples may include data analysis firms, customer support specialists, website hosting companies, and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may have access to your personal data necessary to perform their tasks, but may not use this information for other purposes.

The Associates and third parties that may receive your data in accordance with this Privacy Policy and the databases where your personal information is stored will be located in the European Union, as well as in the United States and other countries that can guarantee the same level of protection for personal data as that ensured in the country where you reside. However, we require these Associates and third parties to adopt procedures at least as rigorous as those we follow in relation to personal data, including this Privacy Policy. We cannot offer the benefits of the www.xtreme.pt Website to anyone who does not consent to the transfer of their personal information to the United States and to other countries outside the European Union that may not guarantee the same level of protection for personal data as that existing in the country where you reside. If you provide personal information to the www.xtreme.pt Website and later decide that you no longer wish to consent to the transfer of your data as described in this section, please contact us as set forth in Section 11 of this Privacy Policy.

This www.xtreme.pt Site may contain hyperlinks to or from other sites. Please note that www.xtreme.pt is not responsible for the privacy practices of other sites. This Privacy Policy applies only to personal information we collect on this Site. We strongly encourage you to read the privacy policies of other sites you access from our Site.

We employ various security measures to protect your information both online and offline. You should be aware that your personal information is collected on a public network and, consequently, may be viewed and used by unauthorized third parties. If you have any questions about the security of our Site, you can send an email to geral@xtreme.pt. www.xtreme.pt ensures that your information is secure using the most advanced server access and control techniques. If there is very sensitive information such as a credit card number, this should only be used with a secure server using the Secure Socket Layer (SSL) protocol, never otherwise.

As we continue to operate our business, we might sell some of our assets. In such transactions, user information, including personal information, generally constitutes one of the transferred business assets. By submitting your personal information to this www.xtreme.pt Site, you agree that your data may be transferred to such parties in such circumstances. You may opt out of having your information included in our database at any time by contacting us as set forth in Section 11.

www.xtreme.pt may regularly review this Privacy Policy, without the need for any prior or subsequent notice. If we decide to change our Privacy Policy, we will announce the revised policy here. We therefore suggest that you periodically and regularly review this Privacy Policy.

The user has the right to request the rectification or modification of personal information concerning him/her, as well as the right to demand its deletion, except in cases provided for by law or if its conservation is necessary for legal purposes, by sending an email to geral@xtreme.pt.

You can decide whether or not you wish to receive marketing communications from us by email. You can change your marketing communications preferences at any time by clicking "unsubscribe" at the bottom of each email from us, or by sending us an email to geral@xtreme.pt

XTREME, Lda., with headquarters at Rua Comandante Rocha e Cunha, nº 5-A 3800-135 Aveiro, Portugal, will assume control and responsibility for the personal information you provide on this Site, being the entity responsible for the collection, storage, processing and handling of such personal information.

www.xtreme.pt has taken important measures to ensure the excellence of your visit to our Website and the constant respect for your privacy. If you have any questions, observations or concerns about our privacy practices, please contact us by email at geral@xtreme.pt or by telephone at 234 377 310 (from 10:00 am to 8:00 pm).

The xtreme.pt online store is owned and operated by XTREME, Lda.. XTREME is fully committed to protecting the privacy of all its customers, visitors, suppliers and partners. xtreme.pt was created with the purpose of selling products and services related to sneakers, fashion and performance online, and also to provide visitors with information about the XTREME brand. We use the information we collect to fulfill your orders for products and services and to create a more personalized experience. We do not provide any details or information to third parties without your prior consent.

This section only covers the use and disclosure of information that we collect from you online. We advise you to always be careful when handling and disclosing sensitive personal information to third parties. XTREME Ltd (at the address below) is the data controller for the purposes of the Data Protection Act 1998 (the Act).

You have the right to access the information that XTREME, Lda. has about you and your right of access can be exercised in accordance with the Law.

Questions regarding this Policy should be directed to our customer support team via the following email: geral@xtreme.pt or by contacting XTREME (XTREME, Lda.) directly at the following address:

5-A
3800-135 AVEIRO
Portugal

The Privacy Policy below explains the processing of information related to the use of our website:

xtreme.pt collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a better experience when using our website.

Personally Identifiable Information

This refers to information that allows us to know the details of who you are. Personal information is requested when you order a product or service, enter competitions and send us feedback. For example, this information may include your name, billing address, delivery address, telephone number, email address, credit card or other payment information and product details. With this information, xtreme can fulfill your orders and provide you with a fully personalized service.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. We gather certain information about you based on your use of our website in a variety of ways. This information is compiled and analyzed on both a personal and aggregate basis. For example, this information may include the URL you just visited, the URL you visit next, the browser you use and your IP address.

Our goal in collecting personal information is to provide visitors to the xtreme.pt website with a personalized and unique online experience, always maintaining a relationship with the customer and providing them with the appropriate benefits, dissemination of content and information related to our brand. Data will only be processed for these specific, explicit and legitimate purposes.

However, your personal data may also be used for other processing operations within the limits of such applications. In particular, they may be processed for the following purposes:

- when you make a purchase on this website, we collect your personal data — email address, delivery address, credit card number and telephone number — on the purchase form, solely for the purposes of selling and logistical processing of the products ordered;

- when you request assistance from Customer Support we collect your personal data — for example name and email address — solely for the purpose of providing you with the online store's Customer Support services that are relevant to this website and thus offering you appropriate assistance;

- when you register, we collect your personal data in order to simplify the preparation of your future orders;

- when you subscribe to the newsletter, we collect your email address in order to offer you this communication service;

- when you browse our website, we collect cookies. Depending on how you manage cookies on our website and your interaction with us, we use some information collected by cookies to ensure the website functions properly, highlighting the appropriate display of content, remembering your shopping cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location data, session duration, products you selected, your equipment, your browser and your IP address.

- when you browse our website and subsequently visit platforms where advertising is available — social networks, Google, among others — you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:
- to enter into our contract with you for the supply of products purchased on our website;
- provide you with the service you requested — for example, sending marketing emails;
- comply with legal requirements — for example, creating invoices.

For organizational purposes and in order to offer you the best possible service, XTREME, Lda. works together with some entities external to its organization that will process the personal data of users of this website. This data sharing is strictly due to the performance of the services provided by XTREME, Lda..

These external entities will always act in accordance with the instructions provided by XTREME, Lda. and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:

• provision of electronic payment services, through credit/debit cards;
• processing of product sales; packaging and transportation of products;
• solve problems related to the sale of products;
• receive payments for the purchase of products;
• process customer product returns;

In addition to the situations set out above, your data may be shared with third parties to:

• comply with applicable laws,
• respond to judicial and government inquiries,
• comply with valid legal processes,
• protect the rights or property of XTREME, Lda.

Your personal information provided may be changed and reviewed at any time. You may request that your account information be deleted or removed at any time by following the link below.

To exercise your right to access, rectify, erase, limit, transfer or oppose your personal data, you may do so through the following link, our Customer Support, the email address: geral@xtreme.pt or by letter addressed to: XTREME, Lda. Rua Comandante Rocha Cunha 5-A 3800-135 Aveiro.

If you wish to stop receiving direct marketing communications, you may, at any time, exercise your right to object to the processing of your personal data, through the channels mentioned above.