Privacy Policy

Collection and Use of Personal Information

Except as otherwise provided in this Privacy Policy, XTREME, Lda. collects and stores information, including personal data, that users voluntarily provide or post on the website. For example, if you decide to subscribe to our email communications, you may be asked for your email address. If you prefer not to collect such personal information about you, you should not provide it. The website www.xtreme.pt collects personal information such as: email address, name, address, country, and telephone number. Information about your computer, both hardware and software, is automatically collected by the website www.xtreme.pt. This information may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by the website www.xtreme.pt to operate its services, to ensure service quality, and to obtain general website usage statistics. Note: the website www.xtreme.pt does not collect any private information through online communications. We may use the personal data you provide to create and send you our newsletters or other communications containing information about products or promotions, as well as to conduct opinion surveys about current or future services. If you prefer not to receive such communications, you must opt ​​out under the terms provided by law. www.xtreme.co.uk may use the personal data you provide in aggregate (anonymous) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information regarding the use of this Website, such as information about which of our pages are most visited. We may sell or transfer such non-personally identifiable information to our Associates, licensors, licensed entities, and partners. We will not disclose your personal data to third parties without your consent, except as provided in this Privacy Policy. www.xtreme.co.uk may disclose any information, including personal information, necessary to comply with any applicable laws, regulations, jurisdictional processes, or government decisions. www.xtreme.pt will retain your personal data unless you inform us that you no longer wish to receive our communications or be part of our database. If you wish to be removed from our database, you may notify us at any time under the terms set forth in Section 11 below. XTREME, Inc. hereby informs you that registration is not required to access the www.xtreme.pt website; registration will only be required if you wish to make a purchase.

All orders placed at www.xtreme.pt will be made: - online, through the website: www.xtreme.pt 24/7. The customer will receive an order confirmation via email.

Pixel Tags, Cookies, and IP Addresses

When you visit this website or view one of our emails, www.xtreme.co.uk may use pixel tags (also called clear gifs), hyperlink stream detectors, and/or similar technology to record some of the pages you visit on our Website and personalize your visit. We may also use pixel tags to determine the types of email your browser supports. We may use the information collected through pixel tags, hyperlink stream detectors, and similar technology in combination with your personal data. We may place a "cookie" on your computer's hard drive so that we can recognize you as a frequent user and personalize your visit. A cookie is a set of data that allows us to track and target your preferences and allows you to make better use of the Website. The cookie will be stored on your computer's hard drive until you delete it. We may also use temporary or "session" cookies to help you use this Website. These cookies expire when you leave the Website. You can configure your browser to notify you of cookies or to automatically reject them. The "help" option on the toolbar of most browsers will tell you how to stop accepting new cookies. If you reject our cookies, you may continue to use our Website, but you may experience limitations in the use of some of its features. Some of Socomet's business partners or owners of websites linked to our Website may also use cookies in connection with your visit to our Website; however, we have no access to or control over these cookies and accept no responsibility for their use. Additionally, we may use Internet Protocol (IP) addresses to analyze trends, administer our Website, track traffic patterns, and gather demographic information for aggregate use. Unless otherwise provided in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

Third parties

We may hire other companies and individuals to perform tasks on our behalf related to the purposes set out in this Privacy Policy. Examples may include data analysis firms, customer support specialists, website hosting companies, and fulfillment companies (e.g., companies that coordinate mailings). These third parties may benefit from access to your personal data necessary to perform their tasks, but may not use this information for other purposes.

Data Transfer to Other Countries

The Associates and third parties that may receive your data in accordance with this Privacy Policy, and the databases where your personal information is stored, will be located in the European Union, as well as in the United States and other countries that can guarantee the same level of personal data protection as that ensured in the country where you reside. However, we require these Associates and third parties to adopt procedures at least as rigorous as those we ourselves follow regarding personal data, including this Privacy Policy. We cannot offer the benefits of the www.xtreme.pt Website to anyone who does not authorize the transfer of their personal information to the United States and other countries outside the European Union, which may not guarantee the same level of personal data protection as that in place in the country where you reside. If you provide personal information to the www.xtreme.co.uk Website and later decide that you no longer wish to consent to the transfer of your data as described in this section, please contact us as provided in Section 11 of this Privacy Policy.

Hyperlinks

This www.xtreme.pt Website may contain hyperlinks to or from other websites. Please note that www.xtreme.co.uk is not responsible for the privacy practices of other websites. This Privacy Policy applies only to the personal information we collect on this Website. We strongly advise you to read the privacy policies of other websites you access from our Website.

Information Security

We apply various security measures to protect your information both online and offline. You should be aware that your personal information is collected on a public network and, consequently, may be viewed and used by unauthorized third parties. If you have any questions about the security of our Website, you can email geral@xtreme.co.uk. www.xtreme.pt ensures that your information is secure using the most advanced server control and access techniques. If there is highly sensitive information, such as a credit card number, it should only be shared with a secure server using the Secure Socket Layer (SSL) protocol, never otherwise.

Commercial Transfers

As we continue to operate, we may sell some of our assets. In this type of transaction, user information, including personal information, generally constitutes one of the transferred business assets. By submitting your personal information on this www.xtreme.co.uk Website, you agree that your data may be transferred to such parties in these circumstances. You may opt out of having your information included in our database at any time by contacting us as set forth in Section 11.

Notification of changes

www.xtreme.pt may regularly revise this Privacy Policy without prior or subsequent notice. If we decide to change our Privacy Policy, we will announce the revised policy here. We therefore suggest that you review this Privacy Policy periodically and regularly.

Updating User Information

The user has the right to request the rectification or modification of personal information concerning him/her, as well as the right to demand its deletion, except in cases provided for by law or if its conservation is necessary for legal purposes, by sending an email to geral@xtreme.pt.

Opt-Out & User Preference Management

You can decide whether or not you wish to receive marketing communications from us via email. You can change your marketing communications preferences at any time by clicking "unsubscribe" at the bottom of each email from us, or by sending us an email to geral@xtreme.pt.

Controller/Subcontractor

XTREME, Lda., with headquarters at Rua Comandante Rocha e Cunha, nº 5-A 3800-135 Aveiro, Portugal, will assume control and responsibility for the personal information you provide on this Site, being the entity responsible for the collection, storage, processing and handling of such personal information.

Observations

www.xtreme.pt has taken important measures to ensure the excellence of your visit to our Website and the ongoing respect for your privacy. If you have any questions, observations, or concerns about our privacy practices, please contact us by email at geral@xtreme.pt or by phone at 234 377 310 (from 10:00 AM to 8:00 PM).

GDPR

The xtreme.pt online store is owned and operated by XTREME, Lda. XTREME is fully committed to protecting the privacy of all its customers, visitors, suppliers, and partners. xtreme.pt was created to sell products and services related to sneakers, fashion, and performance online, and to provide visitors with information about the XTREME brand. We use the information we collect to fulfill your product and service orders and to create a more personalized experience. We do not provide any details or information to third parties without your prior consent.

This section only addresses the use and disclosure of information we collect from you online. We advise you to always be careful when handling and disclosing sensitive personal information to third parties. XTREME, Inc. (at the address below) is the data controller for the purposes of the Data Protection Act 1998 (the Act).

You have the right to access the information that XTREME, Inc. has about you and your right of access may be exercised in accordance with the Law.

Questions about this Policy should be directed to our customer support team via the following email: geral@xtreme.pt or by contacting XTREME (XTREME, Lda.) directly at the following address:

Commander Rocha Cunha Street 5-A
3800-135 AVEIRO
Portugal

The Privacy Policy below explains how we handle information related to your use of our website:

1. What information does XTREME.co.uk collect about you?

xtreme.pt collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a better experience using our website.

Personally Identifiable Information

This refers to information that allows us to know the details of your identity. Personal information is requested when you order a product or service, participate in contests, and send us feedback. For example, this information may include your name, billing address, shipping address, phone number, email address, credit card or other payment information, and product details. With this information, xtreme can fulfill your orders and provide a fully personalized service.

Non-Personally Identifiable Information

This refers to information that does not, by itself, identify a specific individual. We gather information about you based on your use of our website in various ways. This information is compiled and analyzed on both a personal and aggregated basis. For example, this information may include the URL you just visited, the URL you visit next, the browser you use, and your IP address.

2. Where do we collect information about you and how do we use it?

Our goal in collecting personal information is to provide visitors to the xtreme.pt website with a personalized and unique online experience, always maintaining a relationship with the customer and providing them with the appropriate benefits, disseminating content and information related to our brand. Data will be processed only for these specific, explicit, and legitimate purposes.

However, your personal data may also be used for other processing operations within the scope of such applications. In particular, it may be processed for the following purposes:

- when you make a purchase on this website, we collect your personal data — email address, delivery address, credit card number and telephone number — on the purchase form, solely for the purposes of selling and logistical processing of the products ordered;

- when you request assistance from Customer Support, we collect your personal data — for example, name and email address — solely for the purpose of providing the online store's Customer Support services that are relevant to this website and thus offering you appropriate assistance;

- when you register, we collect your personal data in order to simplify the preparation of your future orders;

- when you subscribe to the newsletter, we collect your email address in order to offer you this communication service;

- When you browse our website, we collect cookies. Depending on how you manage cookies on our website and your interaction with us, we use some information collected by cookies to ensure the website functions properly, highlighting the appropriate display of content, remembering your cart, remembering your registration, adjusting your screen resolution, improving our offers, among other things. This information includes registration data, location data, session duration, products you selected, your device, your browser, and your IP address.

- When you browse our website and later visit advertising platforms—social media, Google, and others—you may be impacted by our brand's ads. We will also use this data to reach new potential customers who may be interested in our products.

When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:
- enter into our contract with you for the supply of products purchased on our website;
- provide you with the service you requested — for example, sending email marketing;
- comply with legal requirements — for example, the creation of invoices.

3. Who processes your personal data?

For organizational purposes and to provide you with the best possible service, XTREME, Lda. works with entities outside its organization that process the personal data of users of this website. This data sharing is strictly for the performance of the services provided by XTREME, Lda.

These external entities will always act in accordance with the instructions provided by XTREME, Lda. and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the following purposes:

  • provision of electronic payment services, through credit/debit cards;
  • product sales processing; product packaging and transportation;
  • solve problems related to the sale of products;
  • receive payments for the purchase of products;
  • process customer product returns;

In addition to the situations set out above, your data may be shared with third parties to:

  • comply with applicable laws,
  • respond to judicial and government inquiries,
  • comply with valid legal processes,
  • protect the rights or property of XTREME, Ltd.

4. How can you update or correct your personally identifiable information?

Your personal information may be changed or reviewed at any time. You can request that your account information be deleted or removed at any time by following the link below.

5. Rights

To exercise your right of access, rectification, erasure, limitation, portability or opposition of your personal data, you can do so through the following link, our Customer Support, email address: geral@xtreme.pt or by letter addressed to: XTREME, Lda. Rua Comandante Rocha Cunha 5-A 3800-135 Aveiro.

If you wish to stop receiving direct marketing communications, you may, at any time, exercise your right to object to the processing of your personal data through the channels mentioned above.