Online Dispute Resolution
In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution entities:
CNIACC - NATIONAL CENTER FOR INFORMATION AND ARBITRATION OF CONSUMER DISPUTES
Tel.: 213 847 484;
E-mail: cniacc@fd.unl.pt
CIMAAL - ALGARVE CONSUMER DISPUTE INFORMATION, MEDIATION AND ARBITRATION CENTER
Tel.: 289 823 135;
Email: cimais@mail.telepac.pt; info@consumoalgarve.pt
DISTRICT OF COIMBRA CONSUMER DISPUTE ARBITRATION CENTER
Tel.: 239 821 690/289.
Email: geral@centrodearbitragemdecoimbra.com
LISBON CONSUMER DISPUTE ARBITRATION CENTER
Tel.: 218807030.
Email: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
PORTO CONSUMER INFORMATION AND ARBITRATION CENTER
Tel.: 225 508 349 / 225 029 791;
E-mail: cicap@mail.telepac.pt
VALE DO AVE CONSUMER DISPUTE ARBITRATION CENTER/ARBITRATION COURT
Tel.: 253 422 410;
Email: triave@gmail.com
CONSUMER INFORMATION, MEDIATION AND ARBITRATION CENTER (CONSUMER ARBITRATION COURT)
Tel.: 253 617 604;
E-mail: geral@ciab.pt
ARBITRATION CENTRE FOR CONSUMER DISPUTES OF THE AUTONOMOUS REGION OF MADEIRA
Telephone: 291 215 070;
Email: centroarbitragem.srias@madeira.gov.pt
For more information, visit the Consumer Portal at www.consumidor.pt